Pharos Veterinary Diagnostics Terms and Conditions

Pharos Veterinary Diagnostics (“Pharos”) may refuse samples that may pose a risk or danger to laboratory personnel. Pharos reserves the right to subcontract any work required to complete testing on submissions. Any work that is subcontracted will be indicated as such on the customers final reports. Additional fees may be assessed for samples that will be sent out to referring laboratories.


The submitter is responsible for complying with federal, state, and local sample shipping regulations defined by The Department of Transportation (DOT) and International Air Transportation Association (I.A.T.A).

Submitter agrees that excess sample material provided may be de-identified and used by Pharos for research and development purposes or data gathering. Sample material will be disposed of in accordance with laboratory standard operating procedures and guidelines set forth by CLIA and CAP.

Payment for each sample is due upon receipt of a monthly invoice associated with the client’s account.  A monthly statement and invoice will be sent to client at the beginning of the month reflecting a current account balance covering all charges accrued the prior month. The monthly statement reflects all payments received as of the invoice date. By signing the agreement, you confirm your acceptance of our payment terms.

The Pharos Web Portal is offered to you contingent upon your acceptance of the terms, conditions and notices contained herein. By using the portal, you agree to these terms and conditions. If you are not a client or authorized user of the Pharos Web Portal with login credentials assigned specifically to you, any use by you of the portal is strictly prohibited.